At DryOxy Premium Drycleaning, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, schedule a pickup, contact us, or use any of our laundry and dry cleaning services.

1. Information We Collect

We may collect the following information from our customers:

• Full Name
• Mobile Number
• Email Address
• Pickup Address
• Delivery Address
• Service Preferences
• Order Information
• Communication History

We may also collect technical information such as browser type, IP address, device information, pages visited, and website usage data for analytics purposes.

2. How We Use Your Information

Your information may be used for the following purposes:

• Scheduling laundry and dry cleaning pickups.
• Processing and delivering customer orders.
• Providing customer support.
• Sending order updates and notifications.
• Improving our website and services.
• Running promotional campaigns and special offers.
• Maintaining business records.
• Complying with legal requirements.

3. WhatsApp & Communication Consent

By submitting your phone number through our website or contacting us directly, you consent to receive communications from DryOxy via phone calls, SMS, WhatsApp messages, and email regarding:

• Pickup confirmations
• Delivery updates
• Order status notifications
• Service reminders
• Promotional offers and discounts

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, measure advertising performance, and provide personalized content.

Users may disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.

5. Google Analytics & Advertising

DryOxy uses Google Analytics, Google Ads, and related technologies to understand website traffic, customer behavior, and advertising performance.

These services may collect information including device information, browsing behavior, pages visited, and advertising interactions.

6. Facebook, Instagram & Meta Advertising

We may use Meta technologies such as Facebook Ads, Instagram Ads, Meta Pixel, and Conversion Tracking to improve our marketing campaigns and provide relevant advertisements.

7. Information Sharing

DryOxy does not sell, rent, or trade customer information to third parties.

We may share information only with:

• Pickup and delivery personnel.
• Technology and hosting service providers.
• Payment gateway providers.
• Government authorities when legally required.
• Business partners involved in service fulfillment.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no internet-based system can guarantee complete security.

9. Data Retention

Customer information may be retained for operational, legal, accounting, and customer service purposes.

When information is no longer required, we take reasonable steps to securely delete or anonymize the data.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, Google services, WhatsApp, and other external resources.

We are not responsible for the privacy practices of those third-party websites.

11. Your Rights

You may request:

• Access to your personal information.
• Correction of inaccurate information.
• Deletion of personal information.
• Removal from marketing communications.

12. Changes to This Policy

DryOxy reserves the right to modify this Privacy Policy at any time. Any updates will be published on this page.

13. Contact Us

DryOxy Premium Drycleaning
H.N. 6, Ground Floor, Road No. U26,
DLF Phase 3, Gurugram, Haryana - 122002

Phone: +91 7290009449
Email: info@dryoxy.com
Website: https://www.dryoxy.com

If you have any questions regarding this Privacy Policy, please contact us using the information above.

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Last Updated: 07 June 2026